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Author Archives: Manfred
Posted on September 21, 2011 by Manfred
Effective leaders love people. They are authentic, do what they say that they are going to do and create a motivational environment. Daniel Waldschmidt, a highly respected sales strategist, consultant and friend of mine stated in a speech that kindness is fundamental to sustainable success in sales. I am expanding on that notion and claim that (authentic) kindness is a key success factor of effective leadership. Continue reading →
Posted in Customer Loyalty, Executive Coaching, Leadership, Sales Development, Uncategorized, Upcoming Events
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Tagged attitude, business coach, creativity, Customer Loyalty, customer service, Executive Coaching, generational differences, goal achievement, improvement, innovation, innovative thinking, Leadership, life coach, life coaching, making connections, networking, performance improvement, personal coach, personal development, sales process, selling, service excellence, success
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Posted on September 17, 2011 by Manfred
It is not our technology, equipment or processes that generate results; it is the people in our companies and organizations that make things happen. As a leader, are you asking yourself the difficult questions like… Continue reading →
Posted in Business Development, Customer Loyalty, Executive Coaching, Leadership, Uncategorized, organizational assessment
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Tagged assessment instruments, attitude, business coach, business planning, creativity, Customer Loyalty, customer service, Executive Coaching, goal achievement, improvement, innovative thinking, Leadership, life coach, life coaching, performance improvement, personal coach, personal development, service excellence, success
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Posted on August 23, 2011 by Manfred
My friend and highly respected colleague Jerry Houston of Houston Partners in Dallas just published an article which I “stole” and would like to share with all of you in a “self serving” Â fashion. That said, the constantly developing facts … Continue reading →
Posted on August 4, 2011 by Manfred
You, too, have it, right? That “It” project that’s been lingering around on your “To Do” list for a couple of months now? You know the one I am talking about … yes, it is the one that you stumble over on a regular basis, knowing that at one time “It” will have to be done, no matter what. It’s that project that you keep seeing on the periphery that just never seems to make it to the top of your priority list, while it actually should be there. Actually, “it” may even have a real name. Continue reading →
Posted on August 3, 2011 by Manfred
Most people know this quote from the movie “A Few Good Men”. There is some similarity that can be found in companies and organizations. When I discuss organizational performance with clients, 90% of the time their feedback is anecdotal, and may or may not represent the fact based picture.
Malcolm Baldrige implemented a highly influential set of criteria that are being used to evaluate companies and organizations for the prestigious Award of Organizational Excellence. Continue reading →
Posted in Business Development, Executive Coaching, Leadership, Sales Development, Strategy development, organizational assessment
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Tagged assessment instruments, attitude, business coach, business planning, Customer Loyalty, customer service, Executive Coaching, goal achievement, improvement, innovative thinking, Leadership, Organizational assessment, performance improvement, personal development, service excellence, strategy, Strategy development, success
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Posted on July 23, 2011 by Manfred
Every company and organization has its own approach to organizational performance management and coaching. However, all models view coaching as an interactive process. As a coach, you listen actively, ask questions, share views, and negotiate solutions. You receive input and give clear feedback. Coaching helps individuals grow professionally as well as personal, and contribute effectively to the success of an organization. Done well, it can turn organizational performance management into a collaborative process that benefits everyone. Continue reading →
Posted in Business Development, Executive Coaching, Leadership, Sales Development, Strategy development
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Tagged attitude, business coach, business planning, creativity, Executive Coaching, generational differences, goal achievement, improvement, innovative thinking, Leadership, life coach, life coaching, performance improvement, personal coach, personal development, Strategy development, success
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